Ease the WayBlog

通过每周建议提高患者的舒适和满意度
delivered directly to your inbox.

Need Help Navigating Medical Device Approvals - Download Now

Important Risk and Safety Information for Gebauer’s Pain Ease® and Gebauer’s Ethyl Chloride®:

Do not spray in eyes. Over spraying may cause frostbite. Freezing may alter skin pigmentation. Use caution when using product on persons with poor circulation. The thawing process may be painful and freezing may lower resistance to infection and delay healing. If skin irritation develops, discontinue use. CAUTION: Federal law restricts this device to sale by or on the order of a licensed healthcare practitioner.

Gebauer’s Pain Ease Only:

Apply only to intact oral mucous membranes. Do not use on genital mucous membranes. Consult your pediatrician when using on children 4 years old and younger.

德赢版本下载Gebauer的乙苯氯化物:

Published clinical trial results support the use in children 3 years of age and older. Ethyl chloride is FLAMMABLE and should never be used in the presence of an open flame or electrical cautery equipment. Use in a well-ventilated area. Intentional misuse by deliberately concentrating or inhaling the contents can be harmful or fatal. Do not spray in eyes. Over application of the product may lead to frostbite and/or altered skin pigmentation. Cutaneous sensitization may occur, but appears to be extremely rare. CAUTION: Federal law restricts this device to sale by or on the order of a licensed healthcare practitioner.

Join our social networks

Connect Follow Connect

3 Tips to Help New Staff Nurses Improve Patient Communication

By:Julianne Filion|: 10月13日2015
SHARE

patient-communication

记住你第一次护理工作的第一天吗?至少两年你忍受了养老院课程和清晨临床的艰苦安排,养育了毕业,并通过飞行的裸体。当您获得第一份工作机会时,您兴奋地突破,准备先跳进新职业。但是,在第一天,你到达了一束神经。您如何确保您始终为您的患者提供最佳护理和体验?你会转向谁的指导?

As a nurse leader, it’s likely been several years since your first day on the job. Through hard work and dedication, you achieved a leadership position. Although those early days of your career may now be nothing but a distant memory, it’s a current reality for several of your newernursing teammembers.

To ensure patient satisfaction, and help your new staff members succeed, here are three tips for helping new nurses communicate better with patients:

Create a Patient Communication Process

作为一名经验丰富的护士,很容易假设您团队的每个成员都完全了解如何与他或她的患者进行解决和互动。虽然大多数护理学校为患者沟通做好准备,但许多新护士可以在这方面使用指导。此外,每个医疗组织都有自己独特的通信风格。为确保准备新的护士,请以书面形式提交您的沟通过程并为每个团队成员提供。越过这个过程,甚至需要时间播放,以确保您的护士知道如何处理每种情况。

例如,如果您的医院已采用shared decision making, make sure your nurse is ready to fully explain each treatment method and help his patients work through the decision.

建立导师关系

Nurse leaders are busy people. In addition to managing your staff, you have your own patients to care for and treat. It’s easy to get so caught up in your hectic day-to-day tasks, you miss important teaching moments.

When new nurses are added to your staff, they look to you for mentorship. Although they likely have all the clinical training necessary to succeed, it’s your job to offermoral supportand additional words of wisdom. During your new nurse’s first few weeks on the job, ensure there is time set aside for weekly meetings to catch up on his or her progress. Ask new team members to join you as you speak with patients so they can pick up helpful communication tips. As in any leadership role, the best way to teach is by example.

Empower Team Members to Use Nursing Judgement

While it’s important your nursing team knows they can approach you with questions and concerns as they become more comfortable in their new role, you don’t want them to become too dependent on you.

如果工作人员要求您有关您所知,他们完全能够自己处理的东西,请通过询问他们认为是合适的事情来转回它。帮助他们自己通过解决方案,然后提供肯定。往往不是,你的护士不仅仅是准备与患者妥善沟通,但他们往往缺乏经验丰富的信心。通过鼓励您的护士做出自己的选择和决定,您将授权他们磨练他们的护理判断技巧并感觉更自信。

Looking for more ways to help your new nurses improve patient satisfaction? Check out our new guide,How Nurses Can Increase Satisfaction through Patient-Centered Care.

New Call-to-action

Baidu