Hospitals have a way of making children feel vulnerable and afraid, especially when their visit involves surgery. Any time a child requires surgery, parents understandably get emotional. Fear, worry, stress, anxiety—these are all powerful reactions to pediatric medical procedures that healthcare professionals must handle with compassion.
Instinctively, healthcare professionals focus on physical health first. But mental health is scientifically proven to have a significant impact on physical wellbeing, which means it must also be a medical priority. Pediatric patients are particularly difficult to care for in this realm because sometimes they struggle to express how they’re feeling or advocate for what they want or need.
在这里，出色的沟通成为护理的关键部分。在大多数情况下，外科手术的不确定性会放大儿科患者的情绪（因此是父母的情绪）。凭借正确的方法和沟通技巧，医疗保健专业人员可以帮助年轻的患者感到脆弱，而更多地包括在自己的治疗计划中。Follow these tips on how to communicate withpediatric patientsbefore surgery to make their hospital stay less traumatic.
1. Schedule a Pre-Op Tour
邀请您的病人和他们的父母去医院参观设施，尤其是在手术过程中将居住的地板瞥见。向他们介绍一些护理人员，即在逗留期间工作的个人。这些介绍将有助于使医院对患者和父母都感到更加熟悉和热情。
2.与父母和儿科患者交谈
让小儿患者退出对话可能会使他们感觉好像不是自己的治疗计划的一部分。花很多时间与父母和病人交谈。当您从成年人转移到孩子时，根据患者的年龄和理解来量身定制解释。以一种平易近人的方式介绍治疗计划，并以简单的方式说话，因此信息较少恐吓和更易于消化。
3. Provide Support & Resources
Give your patient and family plenty of time to ask questions. Keep in mind, the information you just divulged may be a lot to process all at once. Reassure them that all their questions will be answered, even the ones that come to mind later. If the procedure is particularly invasive and involves a lengthy recovery, other resources such as child life specialists and support groups may help them cope.
4. Be Reassuring
孩子们特别担心经历疼痛，即使是针刺也可能对他们感到痛苦。向患者保证，您将采取措施帮助减轻疼痛。告诉他们有关局部麻醉剂如何在静脉注射之前使它们更舒适，或者麻醉如何使他们入睡，以便他们在手术过程中不会感觉任何东西。
5. Smile and Offer Words of Encouragement
These aren’t just patients—they’re children. A warm smile, some words of encouragement and a joke or playful gesture will go a long way in making them feel more at ease in your care.
6. Follow Up
It’s not always easy to check back with a patient after they’ve left your care. It’s likely you are already on to the next case, and schedules have a way of filling up fast. But try to remember, just because a patient left your immediate care doesn’t mean they (and their family) don’t need your support. Check in with your patient before, during and after surgery. It shows you truly care about their wellbeing and willhelp to ease stress or anxietyonce surgery and recovery is under way.
善良和同情心使感觉令人生畏的医院和感觉像是一个安全而热情的康复避风港之间的区别。与孩子一起工作时，创造积极的经历非常重要，因为他们对住宿的记忆将持续一生，并可能影响对健康问题的决策。在您的解释中要有信息，但很简单。为患者和家庭提供继续支持，并为他们提供所有可能的资源，以帮助他们指导他们经历。最重要的是，请记住，您正在与生病或受伤的孩子打交道，这需要一种更柔和，更温和的护理方法。
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